UK postage is free on most items, excluding pianos, digital pianos and double basses which we will quote on an individual basis.
We send smaller items via Royal Mail and larger items via a carrier. We will e-mail you when your order has been shipped. Orders usually take 2-3 working days.
Delivery to Ireland is free on items over £179, excluding pianos, digital pianos and double basses which we will quote on an individual basis. For delivery of items under £179, the cost is £10.
We are happy to give a quote for international shipping. Email firstname.lastname@example.org or phone us on +44(0) 28 90 326695 for a price.
Due to the size and weight of pianos and digital pianos, we have to quote for delivery on an individual basis, however delivery in the Belfast area is free with digital pianos.
Email us at email@example.com or phone our piano department on 028 90 326695 for a quote.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging, and have the receipt or proof of purchase.
Please note that gift vouchers are not eligible for refunds.
You will be responsible for paying for your own shipping costs for returning your item.
For any delivery questions or queries, send us an email at firstname.lastname@example.org, or call 028 90 326695.