The Rock Shop

38 Wellington Place
Belfast BT1 6GF

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+44 (0) 28 9057 2143
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The Piano Shop

Bedford House, Bedford Street
Belfast BT2 7FD

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+44 (0) 28 9023 3039
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The Classical Shop

6 Wellington Place,
Belfast. BT1 6GE

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+44 (0) 28 9032 6695
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If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Goods must be accompanied with a Completed Returns Form. Available by e-mailing info@matchettsmusic.com

Please note that sale items and gift vouchers are not eligible for refunds.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, email us at info@matchettsmusic.com

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